All of our virtual live shows are hosted on Facebook via event pages.
Please visit our Facebook events page to see our calendar of exciting shows!
- Claiming on the Fly: Spot something you love during the live show? Just comment with the item number to call dibs, or throw in your highest bid if you’re feeling competitive. Feel free to outbid like it’s an auction house showdown within the bidding window!
- After-Hours Claims: Missed the live action? No worries! You can still post your claim in the comments up to 24 hours after the show’s replay. It’s like a time-travel bonus round!
- Confirmation Cadence: Hang tight after you comment—confirmation comes within 48 hours as our moderators play detective to pinpoint the quickest claimers.
- Invoice Itinerary: If you’ve clinched your claim, watch your inbox! Invoices sail out 2-3 business days post-show. Quick tip: Treat these like concert tickets; they're hot and ready for payment within 24-48 hours.
Live Show Rules
Commitment is Key: When you claim an item, consider it yours. Backing out is a no-go, and may lead to a ‘no-show’ status for future events. We love commitment—it keeps the fun fair for everyone!
Patience, Please: Hold your horses until each item’s grand reveal and item number are announced. Premature claims get the boot to keep it fair play.
Moderation Magic: Our eagle-eyed moderators are on the job, but they're not octopuses! They might need a second to confirm claims during super busy moments. Allow them up to 48 hours to give you a thumbs up or a spot on the waitlist if more goodies pop up.
Invoice Integrity: Got your invoice? Great! Quick payment ensures the show goes on smoothly for all. Remember, it’s one strike and you're out—unpaid invoices mean a pause on future purchases to keep our trunk shows top-notch.
FAQs
An order invoice will be emailed to you.
If you've never purchased from us before, please visit cristycali.com and create an account so we may email your invoice.
If your name on Facebook does not match your name on your account, please let us know in the comments when you submit your claim.
Please allow us some time to MANUALLY create & email your order invoices - could take up to 4 days to thoroughly review all the comments and ensure order accuracy.
Yes! You will have the ability to finance your order via Klarna, Afterpay, Shop Pay or PayPal Later - these options will appear to you at checkout. Subject to credit approval.
Nevertheless, we simply ask that you DO NOT USE AFTERPAY IF your order includes a made-to-order item. The reason is because AfterPay requires us to ship orders within a certain time frame we cannot meet on made-to-order items, only that which is in stock and ready to ship. Consequently, we could be penalized and lose our partnership with AfterPay. We have several other options to choose from and thank you for your understanding.
All live show sales are final.If you are unhappy with your order, please contact us immediately. We'll figure something out!
If you purchased a made-to-order item, please allow up to 14 business days for your order to ship upon completing payment. They're worth the wait!
If your order does not contain a made-to-order item, we usually ship within 2-3 business days depending on order volume.
A note about Facebook comments
Facebook always displays your comments first to YOU. From your perspective, your comment will always appear first. As the host of the event, we see the comments in their proper chronological order.